Making sense of customer loyalty

When times are tough, it becomes harder to gain new customers. But there’s hope. Because growth doesn’t just come from upping the number of customers, it also comes from keeping the ones you’ve got. Because clients that last, is growth that lasts.

🙋🏻 So how do you turn first-time customers into life-long fans?

In this online masterclass, Liridon Bejta, Data Lead at Springbok Agency and Anneke Uiterweerd, Customer Loyalty Strategist, will tell you all about building rock-solid relationships to achieve sustainable growth. What do we mean with Customer Lifetime Value? How do you identify your standout customers? And why are they such a big deal?

So what’s in it for you? You’ll…

• understand the core of Customer Lifetime Value (CLV), know the common missteps & use it for your business.
• know how Hunkemoller and Burger King nurture their client connections.
• know how to identify, prioritise & increase your standout customers.
• be able to take your first steps to building life-long customer relationships.